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We make returns easy. If the item is unused, in resellable condition and is within 30 days of purchase* simply use the return form on the reverse side of your packing slip. You may also print out this page from our website if your packing slip is not available. Ship the product to:

fencePBT.com, Inc.
Attn: Returns Department
2732 Picardy Place
Charlotte, NC 28209
USA

We will notify you via e-mail once we have received your item and have issued a refund or ship your exchange. Shipping costs are refunded only when we shipped an item in error.

Order Number: ____________________________ (PBT-USA order numbers only)

Line Item Returned:_________________________

Reason for the return:


_____ I picked the wrong item


_____ Wrong size


_____ I ordered too many


_____ I don't like the color


_____ I was shipped the wrong item

_____ Other_____________________
.
_____I would like a replacement shipped. Size/Color/Item ________________________

_____I would like a refund.

*You must provide your order number so that we can verify you purchased the product from us. DVDs and CDs are non returnable, they can only be exchanged for the same title if defective.

                 
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