Shop Address: 5410-B Old Pineville Road Charlotte, NC 28217 *Retail walk-in customers see important note below under retail store regarding hours. For a map see below.		Phone/FAX: (800)-422-4728 US Toll Free (704)-676-4728 NC or International (704)-676-4798 FAX Email: sales@fencepbt.com

Thank you for choosing fencePBT.com! We strive to provide the highest level of service in the fencing industry. We try to make it quick and easy to reach us:

Web
You can place an order via our secure website 24 hours a day. We ship orders Monday through Friday. Your order will be shipped within 24 hours and in most cases it will ship the same day. If an item is not in stock we will email you within 24 hours.

Phone
Phone orders can be placed between 10:00am through 5:00pm eastern standard time, Monday through Friday. However we are often able to answer the phone outside of our posted hours since we do forward our business lines to a designated employee each day. Messages are checked daily within 24 hours, Monday through Friday.

Email
Email is the best way to communicate with us. You can send us an email to sales@fencepbt.com. We check orders and email frequently outside of our phone coverage time.

*Retail Store
Our retail showroom does not have set hours and is by appointment only. We are in the office much during the week but at various times. We can be out of the office due to trade shows, trips to U.S. Customs or other errands. Whenever you want to come and shop all you need to do is give us a call or send us an email to set up a convenient appointment. We will do our best to accommodate your request. If we are available weekends and evenings are also possible.

We are about halfway between the inner loop 277 and the new outer loop 485:

Our location in relation to Charlotte (South side of city) and surrounding towns and roads: